Q: Where does Chachacha Tea come from?

Chachacha Tea hails from Taiwan, where tea is deeply rooted in the culture and history. Our tea leaves are grown organically, harvested by hand using traditional methods, and processed in Taiwan, ensuring the best quality and taste. As a result, Chachacha Tea brings an authentic taste of Taiwan to your cup.

Q: What makes Taiwanese Tea special?

Taiwanese tea, also known as the “Hidden Gem of Tea," is prized for its superior taste and quality. At Chachacha Tea, we use non-GMO, pesticide-free tea leaves that are free of artificial additives, ensuring the premium quality of our tea. Our tea is carefully cultivated by hand using centuries-old traditions, resulting in a unique taste and aroma that can only be found in Taiwanese tea.

Q: Who are the tea farmers behind Chachacha Tea?

Our tea farmers are second-generation Taiwanese millennials who are dedicated to preserving the organic farming practices and traditions of their ancestors. They take pride in cultivating the best tea leaves and ensuring the highest quality for our customers. By supporting Chachacha Tea, you're supporting small-scale farmers and their sustainable practices.

Q: What are Chachacha Tea bags made of?

Our tea bags are made of high quality bag that is bleach-free making them safe for storing tea. We believe in sustainability and making a positive impact on the planet, so we only use materials that are safe for you.

Q: How do I steep Chachacha Tea?

The steeping time for Chachacha Tea varies based on your desired strength. For a lighter flavor, steep for 2-3 minutes, while a stronger flavor can be achieved by steeping for 4-5 minutes. Our teas with higher caffeine content, such as Black Tea, can be steeped for 2-3 minutes, while less-caffeinated teas like Green Tea can be steeped for up to 3-5 minutes. Explore our website to learn more about our teas and their steeping times.

Q: What are the health benefits of Chachacha Tea?

Chachacha Tea is rich in antioxidants that help to boost metabolism and promote clear skin, making each cup a boost of health. Our teas have varying levels of caffeine and different preparation processes, offering a range of health benefits. From boosting energy to aiding digestion, our teas are packed with goodness. Visit our website to learn more about the health benefits of each tea.

Q: Do you offer refunds or returns?

As a food product, we do not accept product returns, but we prioritize customer satisfaction and offer replacements or refunds on a case-by-case basis. If you have any concerns or inquiries, please contact us directly at info@chachachausa.com.

Q: Do you ship internationally?

Currently, we only ship within the United States. We apologize for any inconvenience and hope to expand our shipping options in the future.

Q: Do you have any physical locations?

We don't have any physical locations yet, but we may open one in the future. We're committed to making our tea accessible to everyone, and we'll keep our customers updated on any new developments.